Wednesday, 26 July 2017

Army Families Federation (AFF) SFA Customer Satisfaction Survey

DIO has appointed a new supplier to carry out their regular SFA customer satisfaction survey.

In future, Opinion Research Service (ORS) will be carrying out these short phone surveys.
Until now, DIO has selected 200 UK SFA occupants to take part in the monthly survey. DIO has now increased this to 500 occupants who will be contacted. The overseas survey will also recommence in October 2017.
Your feedback helps shape the future delivery of Service Family Accommodation. If ORS contacts you, please take the opportunity to let them hear your views.
Please rest assured that your personal data will remain safe and secure.
If you have any queries related to the Customer Satisfaction Survey, please contact the accommodation team at